Digium Switchvox Unified Communications system enhances user experience

Digium Switchvox system - new 4.5 version features greater handset support

Switchvox SMB 4.5 Extends the Power of the Web Interface to Phone Handsets

Digium’s Switchvox® SMB 4.5 is a powerful, full-featured and cost-effective VoIP Unified Communications (UC) solution designed for small- to mid-sized businesses. Switchvox SMB 4.5 delivers greater flexibility for your office communications, extending control of mission-critical applications traditionally accessed through the web interface directly to phone handsets.

Based on Digul’s Asterisk, the world’s most popular open source telephony engine, Switchvox SMB is a powerful IP PBX that integrates an easy-to-use web interface with innovative UC features such as fax, chat and video calling.

Phone Feature Packs extend the power of Switchvox to Polycom phone handsets

The new Phone Feature Packs extend the power of the Switchvox to Polycom phone handsets for maximum control of the communications system. Features that were previously only available through the web interface are now made available through Phone Feature Packs to these phone handset displays. Users can easily access powerful features from their phone handsets, such as call recording, visual voicemail, a searchable company directory and call parking lots. New options for more fundamental phone functions, such as hands free click-to-call dialing, distinctive ringtones for different types of calls, extension failover to a backup Switchvox SMB server, and support for multiple extensions on a single handset, are also available in version 4.5.

Check out these other powerful Switchvox SMB 4.5 features!

· User profiles— Caller profile information such as photo, extension, title and location. This appears on the Switchboard and on the display of Polycom phones with Phone Feature Packs on internal calls.

· Flexible language support— The Switchvox 4.5 GUI, manual, and inline help are available in English, UK English, Italian, Castilian Spanish, and Latin American Spanish. Sound packs, which include all the audio prompts used in the system, are available for these languages, as well as Australian English, French, and French Canadian. For businesses with international offices, users can customize their language settings to best complement their location and language preference.

· Comprehensive monitoring—Digium has implemented the Simple Network Management Protocol (SNMP) for Switchvox 4.5, which gives administrators the ability to collect real time data about the status and health of their systems. For a comprehensive description of features, please visit www.digium.com/switchvox:

For more detail contact VCOMM on : +44 (0) 1635 232 430 or sales@vcomm.co.uk